Shipping policy

Olmsted offers free shipping and returns worldwide

We ship worldwide.

We cover all added import duties within Canada and the United States. However, outside of Canada and the United States, local import duties and taxes might be added to international shipments upon reception. These costs are the responsibility of the receiver.

Domestic Orders

Orders within Canada ship via UPS and typically arrive in 2-3 business days. All orders ship with delivery confirmation which can be used to track your package. All our shipments are insured and covered by our guarantee. 

International Orders

International orders ship via UPS and typically arrive within 2-6 days. All orders ship with delivery confirmation which can be used to track your package. All our shipments are insured and covered by our guarantee.

Returns and exchanges

If you wish to return an item, please contact us within 20 days, so we can arrange for your free return shipment.

Yes, all our products are fully refundable. To obtain a full refund, all items must be in new and unworn condition.

You will receive your free shipping UPS label via email.

Please use original packaging to return your item. 

You can call UPS to schedule a pick up from any address. You can also drop off your package to the closest UPS counter.

International Orders: 

With your shipping label, you will receive the required documents for Canadian customs.